Last Updated: December 27, 2025
1. Information We Collect
1.1 Information You Provide
When you use FamilySync, you provide us with:
- Account Information: Email address, name, and password
- Financial Data: Expense records, income information, budget details, and subscription data
- Household Information: Household names and member associations
- Profile Information: Display name, profile picture (optional)
1.2 Automatically Collected Information
We automatically collect certain information when you use the App:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App features used, time spent in the app, interaction patterns
- Log Data: IP address, access times, app crashes, and performance data
1.3 Information from Third Parties
We do not currently integrate with third-party financial institutions or services. All financial data is manually entered by you.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the FamilySync service
- Process and store your financial data securely
- Enable household sharing and collaboration features
- Send you important updates about the service
- Respond to your requests and provide customer support
- Analyze usage patterns to improve the App
- Ensure the security and integrity of our service
- Comply with legal obligations
3. Data Storage and Security
3.1 Where We Store Your Data
Your data is stored on secure servers. We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
3.2 Security Measures
- All data transmission is encrypted using SSL/TLS protocols
- Passwords are hashed using industry-standard algorithms
- Access to data is restricted to authorized personnel only
- Regular security audits and updates
- Secure backup procedures
3.3 Offline Data
FamilySync operates in offline-first mode. Your financial data is stored locally on your device and synchronized with our servers when you have an internet connection. Local data is encrypted and secured using your device's built-in security features.
4. Data Sharing and Disclosure
4.1 Household Members
When you create or join a household, your financial data within that household is shared with other household members. You control which households you join and can leave a household at any time.
4.2 Service Providers
We may share your information with trusted third-party service providers who help us operate the App, such as:
- Cloud hosting providers
- Email service providers
- Analytics services (anonymized data only)
These providers are contractually obligated to protect your data and use it only for the purposes we specify.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.4 Business Transfers
If FamilySync is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
4.5 What We Don't Do
We will NEVER:
- Sell your personal or financial data to third parties
- Share your data with advertisers
- Use your financial information for purposes other than providing the service
5. Your Privacy Rights
5.1 Access and Control
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct your information
- Deletion: Request deletion of your account and associated data
- Export: Export your financial data in a machine-readable format
- Opt-out: Opt out of non-essential communications
5.2 Data Retention
We retain your data as long as your account is active or as needed to provide services. If you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal purposes.
5.3 Exercising Your Rights
To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request."
6. Children's Privacy
FamilySync is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using FamilySync, you consent to such transfers.
8. Cookies and Tracking Technologies
We use minimal tracking technologies:
- Session Cookies: To keep you logged in
- Analytics: Anonymized usage statistics to improve the App
We do not use advertising cookies or track you across other websites or apps.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
Your continued use of FamilySync after changes become effective constitutes acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Subject: FamilySync Privacy Policy Inquiry
11. Data Protection Officer
For privacy-related concerns or to exercise your data protection rights, you can contact our Data Protection Officer at: [email protected]
12. Compliance
We are committed to complying with applicable data protection laws, including GDPR (for EU users) and CCPA (for California residents). We regularly review our practices to ensure ongoing compliance.